CREW DISPATCH · SMS-FIRST

Turnover chaos, replaced by one text.

Checkout hits → the right cleaner gets an SMS with the job, pay, arrival window, and property-specific checklist. Photos come back. You get a scorecard. No apps, no group texts.

SMS · Today 10:02 AM

🧹 New turnover: Destin Dream
Checkout 10 AM → check-in 4 PM ·
12-item checklist attached. Accept?

YES — on my way ✓

Locked in! Arrive 10:00–4:00. Check all lights and verify all TV remotes. Send photos when done 📸

CHECKLIST 12/12 ✓

✓ 10 photos · 2:41 PM · guest-ready

How dispatch flows

Checkout to guest-ready without you lifting a finger

11:00 AM

Calendar triggers job

Checkout detected. Job built with pay, window, parking, codes, and the property's own checklist.

11:02 AM

Best-fit crew offered

Ranked by distance, rating, and availability. First to reply YES wins. No-answer auto-escalates.

11:30 AM

Checklist + proof

Tap-through checklist (hot tub, grill, linens…), photo capture, supply flags like “low coffee.”

2:41 PM

Verified & logged

Photos reviewed, scorecard updated, payroll log stamped, guest texted “ready for early arrival.”

Maintenance triage

Leaks, lockouts, and dead thermostats — routed in seconds

Guest reports an issue to the voice AI or by text. PropAI classifies urgency, asks for a photo, pages your on-call handyman, and keeps the guest updated — while you watch the ticket close.

!

Urgent (water, gas, lockout, no heat) → you + handyman texted in parallel.

~Soon (drips, bulbs, remotes) → batched into the next turnover job.
✓Done → before/after photos, cost log, guest follow-up text sent.

19min

Median urgent response

100%

Photo-verified jobs

$0

Crew app required

Fair, transparent crews

Keep your best cleaners. Prove it with data.

  • ✓Per-property checklists. Hot-tub cabins and pet-friendly homes get their own steps, supplies, and photos.
  • ✓Instant + payroll-ready pay logs. Per-job rates, bonuses for 5-star cleanliness mentions, monthly export.
  • ✓Crew works in their language. SMS and checklists auto-translated; you see everything in English.
See dispatch pricing

Run next Saturday's turnovers from your phone — or don't touch it at all.

We'll replay one of your real turnover days and show exactly what PropAI would have automated.